Kind Habit Skin™ Return & Refund Policy
Last Updated: July 31, 2026
Overview
At Kind Habit Skin™, every product is created with care, intention, and custom branding. Because our skincare is produced through private‑label manufacturing, certain limitations apply to returns and refunds. Our goal is always to ensure clarity, fairness, and a smooth experience for our customers.
Customized Products
All Kind Habit Skin™ products are made with custom packaging and branding. Because of this:
- Customized skincare products cannot be returned or exchanged
- Custom packaging and labeling make these items non‑resalable, which is standard across the skincare manufacturing industry
Please double‑check your order details before completing your purchase.
Damaged or Faulty Items
If your order arrives damaged, defective, or incorrect, we will make it right.
To qualify for a replacement or refund:
- Contact us within 3 days of delivery
- Include your order number and clear photos of the issue
- Email: kindhabitco@gmail.com
Once reviewed, we will issue either a replacement or refund, depending on the situation.
Order Cancellations
Because production begins quickly after an order is placed:
- Orders cannot be canceled once they enter production
- If you need assistance before production begins, please reach out immediately
Shipping Issues
If a package is marked delivered but you cannot locate it:
- Check with neighbors, household members, or your local carrier
- Lost or stolen packages cannot be refunded, but we will assist you in filing a claim with the carrier
Commercial Relationship Notice
Purchases made through Kind Habit Skin™ are considered commercial transactions. As is standard with private‑label skincare manufacturing, consumer return laws do not apply to customized products.
Questions or Support
We’re here to help. For any concerns, email us at:
kindhabitco@gmail.com
Need Help?
Questions about returns or refunds? We’re here to support you every step.
